Faults
When your system breaks down you need someone to talk to. If you contact us we’ll do some initial diagnosis. Often we can resolve the problem at this stage. If appropriate we may arrange a remote support session, where (under your supervision) we temporarily take over control of your machine
We can visit you at your home or office to diagnose and repair faults if this required.
Some problems cannot be resolved by these techniques and we will arrange to have the machine in for further investigation.